At our elegant jewelry haven, we take pride in delivering your carefully curated accessories with precision and care. Every order is processed with meticulous attention to detail, ensuring that your chosen pieces—whether timeless rings, delicate chokers, statement earrings, or personalized pendants—arrive in pristine condition. Our streamlined fulfillment process begins the moment your order is confirmed, with quality checks and secure packaging tailored to protect fine jewelry during transit.
Orders are typically processed within 1–3 business days (excluding weekends and holidays). Delivery times vary based on your location and selected shipping method. For domestic shipments, allow 3–7 business days after dispatch. International deliveries may require 10–20 business days, depending on customs clearance. Seasonal peaks or unforeseen circumstances may occasionally extend these estimates, but we proactively monitor all shipments to minimize delays.
We offer transparent shipping options tailored to your order value:
Standard Shipping (10–15 Business Days): $15 for orders totaling $0–$60.
Free Shipping (10–15 Business Days): Automatically applied to orders of $60 or more (up to $9,999).
Expedited shipping is available at checkout for an additional fee, with delivery times varying by destination.
We currently ship to over 50 countries, including the United States, Canada, the UK, and most EU nations. Some remote locations or regions with complex customs regulations may experience restrictions. During checkout, our system will automatically confirm whether we can deliver to your address. For inquiries about specific destinations, contact [email protected].
Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor your package’s journey. For international orders, tracking updates may become available after the parcel clears customs. If you encounter any issues accessing tracking information, our support team is ready to assist.
While rare, delays can occur due to carrier logistics or customs inspections. If your shipment exceeds the estimated delivery window, first check the tracking details for updates. For unresolved concerns or lost packages, contact us at [email protected] within 30 days of dispatch. We’ll collaborate with the carrier to locate your order or arrange a replacement/refund per our policy.
International orders may be subject to customs fees, taxes, or import duties determined by your local authorities. These charges are the customer’s responsibility and are not included in the order total. We recommend consulting your country’s customs office to estimate potential costs. To avoid surprises, carriers often collect these fees upon delivery or via invoice.
